FAQ

Subscribing

When will I receive my box?

What will be inside my box?

When does the monthly payment come out?

Postage

My box hasn’t arrived!

My box was damaged in the post and some of the items have been damaged, what can i do?

Can I order if I live outside the UK?

Products

Why didn’t I receive the items from the photos?

Can I return my box or an item in my box?

Account

How do I change my address?

How do I cancel or change payment method on my subscription?

How can I find out how long I have left on my subscriptions?

Social Media

Can I share my Super Cute Box on social media?

Collaboration

Do you accept collaborations?