FAQ

Subscribing

For Pin Club/Super Cute Box FAQ please see here.

Products

Can I return my items?

What if my item is broken?

Account

How do I change my address?

How do I cancel or change my saved payment methods

Shipping

Can I order if I live outside the UK?

How long until my item arrives?

What do I do if I’ve waited the max time and haven’t received my order?

is there tracking?

I pre-ordered an item, how long will it take?

Collaboration

Do you want to collaborate?